GENERAL CONDITIONS
The commercial services and transactions developed at the domain https://entradas.carmenthyssenmalaga.org, are carried out under the responsibility of Fundación Palacio Villalón, hereinafter referred to as “MUSEO CARMEN THYSSEN” holding CIF number: G93003150, an domiciled at Calle Compañía 10, 29008 Malaga, registered in the Regisrty of Foundations Andaluza under the number MA1248 of 2010, with the phone number 952214682 and email: protecciondedatos@carmenthyssenmalaga.org through a web-based platform operated by Sicomoro Servicios Integrales S.L., (IACPOS) domiciled at C/Camino del Vado, Nrº21, 50014, Saragossa and holding Tax Identification Number: B99020547.
On access and registration to this website, hereinafter “ONLINE TICKET SALE SITE”, you acquire the condition of user. This implies that you have to accept the following conditions contained in this Legal Notice. The MUSEO CARMEN THYSSEN reserves the right to modify the conditions without any prior notice, being applicable at the moment they have been reported, and, when applicable, accepted by the user.
. Purpose of this website.
The users that access the ticket sale website can buy tickets in advance in order to gain access to our facilities, to expositions and other events organized by the MUSEO CARMEN THYSSEN.
The advance ticket sale service is provided, generally speaking, 24 hours a day, 365 days a year. However, the MUSEO CARMEN THYSSEN can suspend at any moment, without previous notice, temporarily or definitively, the anticipated ticket sale service of all or parts of the tickets available.
The online ticket sale service as well as the price of the tickets are fixed and may be changed at any time on our website.
In order to formalize the purchase, the users complete all stages of the purchase process and once concluded, including the payment, they receive the tickets as PDF files via telematic media. The client must print the tickets in the PDF file, attached to the order confirmation email, by their own means. The printed copy (one copy for each entry) is your entrance ticket to the MUSEO CARMEN THYSSEN. It is also possible to show your ticket in PDF format on electronic devices.
Payment by the credit cards VISA, MasterCard are accepted. In order to complete the purchase you must insert your credit card number, its expiration date and the CVC code (on the reverse side of your credit card).
The ticket purchase is not subject to the right of cancellation.
Changes or refunds are not permitted. Equally, the use of the web for the purchase of tickets that subsequently may be resold for the same or another price, is prohibited.
The fact of having electronically followed all the essential steps to fulfill the ticket purchase process by the user assumes the full acceptance of the present general conditions and the operating regulatory policy, use and organization by the MUSEO CARMEN THYSSEN, and the regulating tax legislation of the fee corresponding to the application service.
. Security.
The ticket sale service uses a secure channel for the input and submission of data protected by a secure server certificate, as well as a secure payment channel in the payment gateway of the collaborating bank entity.
. Responsibility.
THE MUSEO CARMEN THYSSEN only assumes responsibility for the information contained on the website that has been created by them. The MUSEO CARMEN THYSSEN is neither responsible for possible delays or faults that might occur in the access, operation or operability of the web, nor for any interruption, suspension or malfunctioning of the web, whenever they originate from damages caused by natural disasters or situations of force majeure or due to fortuitous cause, as well as errors in the data transference networks.
The user agrees to make appropriate and lawful use of the services, to comply with the requirements in the present Legal Notice, as well as all legal and regulatory instructions published on the different websites of the MUSEO CARMEN THYSSEN. The use of this ticket selling website, property of MUSEO CARMEN THYSSEN, is under the exclusive responsibility of the user, of free and conscious manner.
. Protection of personal data.
The MUSEO CARMEN THYSSEN complies with the current regulations of the Protection of Personal Data. The specific terms related to the Personal Data Protection Legislation can be found explicitly in the “Privacy Policy” tab, which complements the current Legal Notice of the ticket sale website.
. Legislación y Jurisdicción.
All and each of the elements contained in the Legal Notice, as well as the rest of the conditions that complement, specify and regulate the utilization and activities of the website https://entradas.carmenthyssenmalaga.org, as well as the services provided through the site, shall be interpreted according to the current legislation system in Spain, being subject to the jurisdiction of the Courts and Tribunals of Málaga.
. Incidents
Any incident linked to the use and operation of the ticket sale website must be notified to the following phone number and email address: 976 30 27 17 tickets@iacpos.com Once your query or complaint is received, the operator of the ticket sale website will contact the user by the mean of contact that the user indicated.